Healthy And Safety

Health and Safety

We have put specific measures in place to ensure the healthy and safety of our employees and our guests. On a daily basis, we are working to ensure that we meet the latest guidance on hygiene and cleaning.


Symptom PlanWe have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.


Staff Training and ProtocolOur staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
Signage and InformationClear signage or other forms of information are present to educate and inform guests about our health and safety protocols.
PPE (Personal protective equipment)The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.
Cleaning and disinfecting proceduresWe use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Check-in ProcedureOur check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.


Vehicles and ShuttlesOur vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.

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